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HELP

HELP FOR PAYMENT, PRICING & BILLING

How can I pay at PaoPao?

PaoPao.de currently offers the following payment options:

  • Paypal
  • Sofortüberweisung
  • Creditcard Visa
  • Creditcard Mastercard
I’m living outside the European Union and want to order from PAOPAO. Do I have to pay the full retail price displayed in the shop?
No, retail prices for non-European orders will exclude 19% VAT/Tax. The reduced net price for overseas orders can be found next to every article. For orders shipped to U.S. territory no additional import duty and taxes will be added to the displayed net price of the product (if the total value of the order is below 800 USD).

HELP FOR SHIPPING

How much are the shipping costs?
Shipping costs will vary according to order weight/size and destination.The individual cost will be calculated for you during the Check-Out process.
Which carrier will handle delivery of my order?
PaoPao.de ships exclusively with DHL. DHL offers you the opportunity to track your shipments individually and accurately.

HELP FOR CONTACT

How can I reach PaoPao.de?

You can reach us by e-mail at hello@paopao.de or via the contact form.